I have never regretted my decision to set up my own business and to franchise with Berlitz in 1998. With the support of Berlitz I have been able to establish the brand successfully in Rostock. I am proud that it has become a synonym for high quality in language instruction.

"From the very beginning, I have been informed about the company's goals and strategies. I have been able to ask critical questions and have always received competent and comprehensive answers. This is how trust is built: If you are involved in the company's development, if you feel as part of the team and if you aware of your responsibility, too.

"With state-of-the-art programs like BerlitzEnglish™, new marketing strategies, customer-oriented services and the commitment to top quality, the company and its franchisees are well prepared to meet the challenges of the future and to stay 'top of mind' with the customer.

"As a Berlitz franchisee, I profit from the research and structure of an international company without having to give up my entrepreneurial spirit. I have chosen the best of both worlds."