Effective business communication and skills training

Our business communication and skills training is conducted in groups, and is specifically tailored to the needs of a group of co-workers or team members. It is an economical way to provide instruction for those who are at similar levels and who have the same needs and objectives. Team members meet in groups of up to 12 individuals, ensuring everyone has the opportunity for personal attention and group participation.

Berlitz group instruction features:

  • Closed group instruction based on the conversational Berlitz Method.
  • Classes of up to 12 individuals, permitting lively interaction and plenty of individual attention.
  • Highly trained, native-fluent instructors.
  • Customisable content that incorporates such elements as specialised field-specific terminology, business presentations, etc.
  • A cost-effective solution for team training. 
  • Multiple platform delivery — instruction can be delivered at a Berlitz Learning Centre or at your company.

Business communication skills

These items have been produced by the WWCO or the regions. They are customisable to the customer by length or content. Please contact your Regional Representative for questions or course requests.

  • Business interview skills
  • Call centre skills
  • E-mails and business writing
  • Legal
  • Negotiations
  • Presentations
  • Reception skills
  • Secretarial skills
  • Telephoning
  • Working life

  • Business writing
  • Conference calls
  • General office and business skills
  • Meetings
  • Networking, small talk
  • Project management
  • Sales and marketing
  • Technical writing
  • Travel (business travel)

Industry Skills Training

These items have been produced by the WWCO or the regions. They are customisable to the customer by length or content. Please contact your Regional Representative, CMI, or WWCO direct for questions or course requests.

  • Aircraft
  • Airlines
  • Biopharmaceuticals
  • Engineering
  • Food
  • HR/Payroll
  • Insurance
  • Law Enforcement
  • Manufacturing and Production
  • Military
  • Pharmacy
  • Real Estate
  • Science
  • Social Workers
  • Tourism
  • Warehouse
  • VAT/Taxation Law

  • Airport
  • Banking and Finance
  • Customs Agents
  • European Institutions
  • Health Care
  • Highway safety
  • IT Information Technology
  • Logistics
  • Medical
  • Oil Industry
  • Police
  • Retailing
  • Shipbuilding
  • Technology
  • Train control
  • Wind power