Our testing options for Business Process Outsourcing (BPO) companies

Speaking Exam for Professionals (SOPI)

  • Uses authentic tasks to determine language proficiency of candidates
  • Online delivery
  • 20-minute testing time
  • Aligned to CEFR scale
  • Available for multiple languages, including English, Spanish, etc.
  • Designed for critical testing scenarios such as hiring, transfers, salary adjustments, promotions, etc.
  • Great solution for Municipalities, Business Process Outsourcing, Corporations, etc.
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AI-Rated Speaking Exam for Professionals (AI SOPI)

  • Uses cutting-edge deep learning technologies to assess communicative language ability of candidates
  • Online delivery
  • 20-minute testing time
  • Aligned to CEFR scale
  • Available for English
  • Designed for low-stakes testing scenarios such as candidate screening, training programs, large-scale testing, etc.
  • Great solution for Healthcare/Insurance, Travel/Hospitality, Corporations, etc.

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Writing Exam for Customer Service (CS WPE)

  • Assesses writing proficiency of candidates through customer-service related tasks, such as responding to emails and customer inquiries
  • Online delivery
  • 20-minute testing time
  • Aligned to CEFR scale
  • Available for multiple languages, including English, Spanish, etc.
  • Designed for critical testing scenarios such as hiring, transfers, salary adjustments, promotions, etc.
  • Great solution for Business Process Outsourcing, Healthcare/Insurance, Corporations, etc.

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What makes us different

Cutting-edge technology

Our tests go well beyond typical technology-assisted testing that only measures pronunciation and vocabulary. Our tests also cover grammar usage and content relevancy.

Comprehensive offerings

We provide tests for speaking, writing, reading and listening so you can test all the necessary skills for your needs.

Fast, reliable results

You will know the results in as little as 30 minutes with some of our tests.

Need bulk pricing? Get in touch for special discounts!

If you are looking for more than 30 tests, please contact us for bulk pricing.

Language testing for BPOs FAQs

Our tests are administered digitally on a computer or through a mobile app.

  • Reading and listening tests
    • Within 20 minutes
  • AI speaking
    • Within 30 minutes
  • Human-rated speaking and writing
    • English: 1 business day
    • Other languages: 1-3 business days

  • Speaking test
    • Available in over 30 languages
  • Writing test
    • Available in over 20 languages

Our computer and app-based tests can be taken 24/7, so whenever it fits in your schedule!

Gain a competitive edge

Whether it is IT, HR or customer service, the ability for BPO companies to offer services in multiple languages is a key differentiator.

One of the most common complaints about BPOs is a language barrier. With language testing for BPOs, you can develop a bilingual staff that breaks down the language barrier and opens door to new opportunities.

  • More efficient hiring
  • Acquire and retain the best talent
  • Save on recruitment costs

Get in touch

Contact us to learn more about our language testing solutions. A member of our team will contact you to answer all of your questions and provide you with any information you need.