Today’s workforce is more culturally diverse than ever, and many organizations are realizing the benefits of implementing cultural training and business communications programs for their employees. Whether your company is looking to expand globally, reach new markets or simply improve communication between dispersed global teams, we can help by developing training to suit your budget and objectives.​

Intercultural competence training

With ongoing, rapid globalization, organizations now have the ability to attract talent from across the world. But with these new opportunities come new challenges. The more diverse your workplace is, the more cultural gaps can drive wedges between colleagues, partners and clients. At Berlitz, our cross-cultural training solutions provide powerful, customized tools to maximize performance across cultures and reduce risk for your business.

With the cross-cultural training solutions offered by Berlitz, you will learn the best way to leverage cultural differences and similarities to get the most out of every employee and to make your business attractive to global talent and clients.

Expanding beyond cultural borders opens up a wealth of opportunities for businesses in every industry – from a more effective workforce to more innovative environments. Here at Berlitz, we are dedicated to providing the necessary cultural training courses to make these opportunities a reality for all types of organizations.​

The Cultural Orientations Indicator (C.O.I.) is an online evaluation tool that positions your individual cultural profile in the professional context. The results of the C.O.I. help you to overcome cultural differences and work better with international colleagues and associates. Your C.O.I. profile covers 3 dimensions; interaction style, thinking style and sense of self.

Three cultural dimensions
  • Interaction style - how people communicate and engage with others
  • Thinking style - how people process information
  • Sense of self - how people view identity and motivation

Results are immediate for each dimension, in an easy-to-understand report that includes the following:

  • Overall vision of the common cultural challenges with recommendations on how to resolve them
  • Example scenarios based on real interactions at work
  • Comparisons of individual results with country results to identify the cultural differences and similarities
  • Internal options so that individuals can compare their results with those of their organization, responsibilities and teams, in order to identify gaps and tackle them appropriately
  • Recommendations for training programs, activities and resources based on the cultural preferences of the individual

The evaluation and the C.O.I. report are valuable tools that can be used to rectify cultural gaps, which leads to stronger business relationships and successful initiatives.

The C.O.I. is available in more than ten languages and it has been used by more than fifteen thousand individuals. The profile of the C.O.I. can be compared to profiles of other team members and that of 55 country profiles.

Cultural Orientations Indicator is a trademark of Training Management Corporation (TMC), A Berlitz Company.

The Berlitz Cultural Navigator is an online tool that provides comprehensive cultural and business information to those looking to gain a competitive advantage in today's global business environment.

These valuable insights can be leveraged to improve efficiency, build better teams and increase employee satisfaction.

The path to cultural understanding

The Cultural Navigator is designed to empower employers and employees. The information from the assessment provides a deeper level of understanding that can be used to identify professional growth opportunities. By using the Cultural Navigator, you will be able to:

  1. Better understand how cultural preferences impact the workplace
  2. Identify strategies for addressing potential cultural challenges
  3. Collaborate with colleagues and clients effectively across cultures
  4. Interact with an extensive and experienced group of subject matter experts
  5. Engage with interactive content specific to your cultural preference

Collaborate and compare

The Cultural Navigator tool will create more open lines of communication and foster inclusivity in the workplace. Employees and employers will have the ability to collaborate and compare their results with co-workers and against country norms. This level of collaboration further enhances cultural awareness and can play a critical role in improving employee satisfaction.

Strategies that work

All the data that is collected with the Cultural Navigator is turned into actionable strategies that help create solutions to any cultural challenges in the workplace. With these strategies, you can enhance the effectiveness of your entire organization while also providing a more inclusive, culturally aware work environment.

If you are interested in cultural solutions for your organization, contact Berlitz. Our cultural training programs are custom designed and provide solutions for your specific business needs, including:

  • Online instruction
  • In-person training
  • Cultural consulting
  • Cultural assessments

Let us help your organization leverage culture for success.

Whether working across teams or expanding across borders, effective business communication training is a key to driving business success. A pioneer in language and intercultural communication training, Berlitz has vast experience and expertise in improving workplace communication to drive productivity.

After conducting an initial assessment to gauge your current business communication preferences and biases, our team of subject matter experts will work to build personalized learning paths to promote cultural awareness, grow confidence and improve engagement with other organizations.

Communication programs include:

  • Organizational audit to assess current practices
  • Business communication workshops to openly identify existing preferences and biases
  • Exercises to set communication expectations and goals
  • Business communication training to better prepare students to be more effective global leaders

In an increasingly global business environment, providing tools and solutions for improved communication gives your teams the confidence to work efficiently anywhere in the world.