Data protection

Data protection declaration

A. Organization responsible for data processing

The person responsible for processing personal data in the context of this website and in accordance with the provisions of Law 18-07 of June 10, 2018 on the Protection of Individuals in the Processing of Personal Data (LPTDP) is:

SPA BERLITZ ALGERIA

38, Lot de la petite Provence.

Hydra, ALGER

ALGERIA

ALGERIA Telephone: +213(0) 23 47 61 61 +213(0) 23 47 61 50

Website: www.berlitz.com/en-dz

E-mail: info@berlitz.dz

Our Data Protection Officer is:

Tahar Yahiaoui, e-mail: info@berlitz.dz

In this data protection declaration, we would like to inform you of the extent to which we process your personal data (hereinafter referred to as "data").

B. Data processing

We process data for the operation of our website. Data processing also includes the disclosure of data by transferring it to other companies.

The transfer of data to the United States is governed by a National Authority Authorization in accordance with the provisions of Law 18-07 of June 10, 2018 on the Protection of Individuals in the Processing of Personal Data (Article 25 point 5 and 44) that the State ensures a sufficient level of protection of privacy and fundamental rights and freedoms of individuals with regard to the processing of which such data are or may be subject.

The data concerned in these cases, the purposes of the processing, the legal bases, the recipients and the transfers to third countries are listed below:

a) Log files

We record your visit to our web pages in a log file. In doing so, the following data is processed: the name of each web page accessed, the date and time of access, the volume of data transferred, the browser type and version, the operating system you are using, the referring URL (the previously visited website), your IP address and the access provider requesting access.

This is necessary to ensure the security of the website.

We process the data accordingly on the basis of our legitimate interests in accordance with Art. 6 (1) f) GDPR. The log file will be deleted after seven days, unless it is necessary to clarify or prove specific infringements that occurred during the retention period.

b) Hosting

As part of the hosting of the website, all data processed as part of the operation of this website will be stored. This is necessary for the operation of the website.

We process data accordingly on the basis of our legitimate interests in accordance with articles 7 and 8 of law 18-07.

In compliance with the provisions of law 18-07, in particular articles 3, 43 and 66, we use the services of web hosting service providers, to whom we transfer the above-mentioned data, for the operation of our website.

c) How to contact us

When you contact us, your data (name, contact details, insofar as you have provided them) and your message will be used solely for the purposes of processing and managing your request.

The data will be used to process your request on the basis of article 7 paragraph 8 of Law 18-07 or article 7 and 9/a of Law 18-07.

To process your contact requests, we work with service providers to whom we transfer the above-mentioned data.

d) Prize draws

Your data (name and contact details, as well as company name and role in the event of participation on behalf of a company) must be disclosed if you wish to take part in our prize draws and competitions.

To organize the prize draws, we work with service providers to whom we pass on the specified data. Data is processed on the basis of your consent given in accordance with article 7 or on the basis of our legitimate interests in marketing our services in accordance with article 7 paragraph 8 of law 18-07.

e) Career section

When you contact us to send us your application, your data (e.g. your name, e-mail address, preferred place of work, if applicable), your message and the application documents submitted will be used solely for the purpose of processing your job application.

The main legal basis for processing your data is Article 26 of the RGPD. Under this article, it is permissible to process data that is necessary to make a decision or to conclude an employment relationship.

If the data is still required after completion of the application procedure, for example for the purposes of legal proceedings, we are permitted to process the data for the protection of our legitimate interests in accordance with Article 7 of Law 18-07 and Article 18/d i.e. to assert or defend claims.

f) Salesforce

In order to provide efficient customer support, we use the Salesforce customer management system.

We use Salesforce to collect, link and evaluate form data (contact details, customer account, order data, etc.) processed on our website.

This data is transferred to Salesforce servers for processing. Processing in this context is carried out on the basis of our compelling interest in improving our customer service.

Salesforce is a cloud-based service. This means that services are provided via the Internet using servers distributed around the world. It is therefore possible that your data may be transferred abroad.

Salesforce guarantees appropriate levels of data protection for transfers to third countries by means of binding corporate rules; in the case of transfers to the United States, this is done through participation in the Privacy Shield the privacy and fundamental rights and freedoms of individuals with regard to the processing to which such data is or may be subject.

Salesforce's certification under the EU-US Privacy Shield can be viewed here:

https://www.privacyshield.gov/participant?id=a2zt0000000KzLyAAK&status=Active

Further information on data confidentiality can be found at the following address:

https://www.salesforce.com/company/privacy/

g) Website analysis and marketing

We use "cookies" to enable the use of certain functions.

Cookies are small packets of data installed on your device and exchanged with other service providers.

Some of the cookies we use are deleted as soon as you close your browser ("session cookies").

Other cookies remain on your device and enable us to identify your browser again the next time you visit ("persistent cookies").

You can delete all cookies stored on your device and adjust your browser settings to prevent the installation of cookies.

In this case, you may have to readjust certain settings each time you visit our website and accept that some of the functions offered may be altered.

We use cookies for the following functions:

aa) Google Analytics

We use Google Analytics, a service provided by Google LLC 1600 Amphitheatre Parkway Mountain View, CA 94043 USA. Google uses certain cookies to provide its services. The information about your use of this website (including your IP address) generated by the cookie is transferred to a Google server in the USA, where it is stored.

We use the stored information to analyze your use of our website, to prepare reports on website activities for the website operator, and to provide additional services in connection with website use.

We process the data obtained with your consent in accordance with article 7 of law 18-07. Google will not associate your IP address with any other data held by Google.

Please note that this website uses Google Analytics with the "anonymizeIp()" extension. This means that IP addresses are truncated before being transferred to the USA. Direct personal identification of the data stored is therefore generally not possible. Only in exceptional cases is a complete IP address transmitted to a server in the USA, where it is truncated.

You can object to the collection of your data at any time and with future effect by applying the Google Analytics deactivation add-on for browsers at:

https://tools.google.com/dlpage/gaoptout?hl=en or by clicking on this deactivation link.

We would also like to draw your attention to the information on Google's use of data, which is available in the Google partner network at the following address

https://www.google.com/intl/de/policies/privacy/partners/

https://policies.google.com/te...

Google is certified at the following address

https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active

Further information on data privacy can be found at https://policies.google.com/privacy?hl=de&gl=de

bb) Facebook Remarketing/Retargeting: Facebook Custom Audiences (Pixel/Cookies)

We use a tracking pixel on our website, which means that a cookie will be stored on your device when you visit certain pages.

These cookies are permanently stored on your device.

We use these cookies to understand which advertisements or third-party websites have redirected users to our website.

This information is then used to optimize our website by analyzing the statistical data provided by the cookie.

The data we receive is processed for purposes of legitimate interest in the context of optimal marketing of our website content in accordance with article 7 of law 18-07.

Cookies are not used for the personal identification of users.

Data is anonymous and cannot be used to draw conclusions about the identity of users.

Information on the use of your website collected by this cookie (including your IP address) will be stored and processed by a Facebook server in the United States.

Facebook is certified:

https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active

You can find more information on data protection here:

https://www.facebook.com/help/568137493302217

You can revoke your consent to data collection and storage at any time with effect for the future by clicking on this opt-out link.

cc) Optimizely

In order to continuously improve our website, we use the Optimizely web analytics service on our website, provided by Optimizely Inc. 631 Howard Street, Suite 100, San Francisco, CA 94105, USA ("Optimizely").

Optimizely uses cookies. They process information on the page visited, the date and time of access, the referring URL (the website previously visited), your browser, your use of the website and your IP address.

Please note that Optimizely is used on our website with IP anonymization.

IP addresses are thus shortened before being sent to a server in the USA. A direct personal reference in connection with the stored data is therefore generally excluded.

Only in exceptional cases is the full IP address transmitted to a server in the USA and shortened there.

This processing is carried out on the basis of our overriding legitimate interest in marketing our website in the best possible way, in accordance with article 7 of law 18-07.

Optimizely is certified under:

https://www.privacyshield.gov/participant?id=a2zt0000000TNkWAAW&status=Active

Further information on Optimizely's privacy policy can be found at the following address:

https://www.optimizely.com/de/privacy/

You may object to the processing of your data by Optimizely at any time with future effect by installing an opt-out cookie available via the following link: https://www.optimizely.com/legal/opt-out/

Please note that you must click on the link again if you delete cookies in your browser.

dd) Fullstory

We use the FullStory analytics service, provided by FullStory Inc. 120 Ottley Dr NE Ste 100, Atlanta, GA 30324, USA ("FullStory"), to analyze user behavior on our website.

FullStory records information about website visitor behavior, which allows us to analyze that behavior and improve the user experience on our website.

FullStory processes information such as clicks, mouse movements, inputs (excluding sensitive information), scrolling movements, browser type, device type, IP address, pages visited and session duration.

FullStory uses cookies to collect this information. The information generated by the cookie about your use of the website is transmitted to and stored by FullStory on servers located in the United States.

We process the data we receive when using FullStory in accordance with Article 7 of Law 18-07 on the basis of our compelling legitimate interest in the optimal marketing of our website.

You may object to data collection at any time with future effect by clicking on the following opt-out link:

https://www.fullstory.com/optout

FullStory is certified under:

https://www.privacyshield.gov/participant?id&status=Active

You can find more information about FullStory's privacy policy at the following address:

https://www.fullstory.com/legal/privacy/

C. Duration of data storage

We will only store personal data for as long as is necessary to fulfil the purpose for which it is processed or until you withdraw your consent to the processing of that data.

Where legal retention obligations must be complied with, the storage period for certain data may be up to 10 years, regardless of the purposes for which it is processed.

Finally, at the request of the data controller and, if there is a legitimate interest, and with the authorization of ANPDP, your personal data may be stored for historical, statistical or scientific purposes.

D. Your rights as a data subject

a) Right to information

Upon request, we will provide you with information about your personal data free of charge and at any time.

b) Rectification, deletion, restriction of processing (blocking), objection

If you no longer consent to the storage of your personal data or if your personal data is no longer accurate, we will undertake the deletion or blocking of your data at your request or ensure that your data is updated accordingly (as far as possible in accordance with current legislation and regulations).

The same applies if you wish your data to be processed in future only subject to certain restrictions.

c) Data portability

On request, we will provide you with your data in a common, structured and machine-readable format so that you can transfer it to another competent party, where appropriate.

d) Right of recourse

You have the right to appeal to your competent National Authority:

https://www.anpdp.dz

e) Right to withdraw your consent with future effect You may withdraw your consent at any time with future effect. Withdrawal of your consent will in no way affect the lawfulness of the processing of your data prior to the time of withdrawal.

f) Restrictions

The aforementioned rights do not apply to data that cannot be used to identify the party concerned, for example data that has been rendered anonymous for analysis purposes.

The provision of information, deletion, blocking, correction or transfer of data to another company may be possible if you provide us with additional information that allows us to identify you.

g) Exercising your rights as a data subjectIf you have any questions regarding your personal data, the provision of information, corrections, blocking, objections or deletion of data, or if you wish your data to be transferred to another company, please contact info@berlitz.dz.