Focused on Serious Learners, Berlitz Ranked 2nd for Best Customer Service 2025

Berlitz Earns Top 2 Among American Language Schools 

Berlitz is pleased to announce that we have been honored as a top provider for Best Customer Service in Language Schools across America, securing the #2 spot according to a recent ranking by Newsweek and renowned data research firm Statista. 

This study, based on extensive feedback from over 28,000 U.S. customers, placed Berlitz among the best. It reflected our excellence in five key factors: quality of communication, professional competence, range of services, customer focus, and accessibility. 

Being recognized in this exclusive list, which celebrates the top 700 brands across 163 categories for customer service leaders, affirms our role in setting the standard for customer satisfaction in language education. 

Why Serious Learners Need Top-Notch Customer Experience 

We understand the challenge of learning a new language often lies in stark contrasts from one’s native language – from grammar and vocabulary to pronunciation and cultural nuances.  

For serious learners, language mastery requires more than just a wealth of materials – they require exceptional customer service that considers unique needs, goals, and preferences, fostering a supportive environment where they can overcome challenges and achieve fluency. 

Here at Berlitz, learners benefit from: 

• Certified instructors for specialized, hands-on support 

• Flexible study formats to accommodate different lifestyles 

• Globally recognized lesson plans designed to meet individual goals 

By prioritizing your customer experience, learners of all levels and cultural backgrounds can effectively reach and even surpass their language learning objectives. 

The Berlitz Method as a Global Competitive Advantage 

We are committed, through language classes, to helping individuals enhance their cognitive abilities, improve their memory, and sharpen their problem-solving skills. Our tailored language programs immerse you in diverse cultures, enabling you to connect with people and traditions from around the world. We understand that being bilingual or multilingual can significantly boost a professional's career opportunities, which is why we accompany every student on their journey toward language learning and personal growth.

Whether you’re an HR leader who needs to prepare your employees for international assignments, facilitate cross-border communication, or enhance customer service in multiple languages, we work closely with you to deliver the best results. 

Language Training: Develop fluency in over 50 languages. 

Corporate Training: Equip teams with language and cultural skills for global business. 

Cultural Training: Gain deeper insights to leverage cultural diversity for organizational success. 

Corporate Language Testing: Enhance your resume with industry-recognized credentials. 

Our global network of experts and immersive learning curriculum have allowed us to become the preferred partner for delivering tailored language solutions to Fortune 500 companies and government agencies worldwide. 

Some esteemed clients under Berlitz include: 

• Google
• Dell
• Nvidia
• Estée Lauder

Government agencies benefit significantly from our GSA-approved programs, which are specifically designed to help public employees improve their language skills. Our programs offer a variety of training options, including online courses and personalized tutoring sessions. By participating in these initiatives, employees can enhance their communication abilities, which are essential for effectively serving their communities and collaborating with diverse populations. This investment in language development not only fosters professional growth but also promotes inclusivity and improves public service delivery.

By selecting Berlitz, individuals and organizations gain access to years of expertise, industry-proven methodologies, and a global network of professionals, ensuring success in today’s interconnected business world. 

Curious why serious learners choose Berlitz, in addition to excellent customer service? Click here